Timely Response
Voicemail returned within 1 business day. Written correspondence acknowledged within 2 business days, with complex items resolved within 5 business days.
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Everything you need as a VPCH resident — maintenance, forms, policies, and support — all in one place.
Stable housing is the foundation upon which families build their lives.
Our Client Service Standards guide every interaction. We are committed to treating you with courtesy and respect, providing clear and timely communication, and delivering safe, well-maintained homes.
Voicemail returned within 1 business day. Written correspondence acknowledged within 2 business days, with complex items resolved within 5 business days.
Guest policies, rent deposits, vehicle registration, pet rules, transfers, accessibility accommodations, and more — everything you need to know about your home.
14 forms available. Search or filter by category.
Where housing meets heart.
— Victoria Park Community HomesOur team is ready to help with any questions about your tenancy, maintenance, or community resources.
Our commitment to timely, respectful & transparent service.
Every interaction is guided by courtesy, respect, and a genuine commitment to your wellbeing.
Clear communication about policies, procedures, and any changes that affect your tenancy. Office busiest during the first and last weeks of each month.
Regular inspections, preventive maintenance, and prompt response to safety concerns.
Fire, flood, loss of heat or water.
Blocked toilet, lock-out, no hot water.
Minor plumbing, running toilet, minor electrical.
Preventative work, contractor-needed requests.
Inspection, treatment, and 10-day follow-up.
155 Queen Street North
Hamilton, ON L8R 2V6
Phone: 905.527.0221
Toll-Free: 1.866.780.7275
Fax: 905.527.3181
Email: info@vpch.com
Office Hours
Monday - Friday: 9:00 a.m. - 4:00 p.m.
Crafting and managing vibrant Ontario communities with a focus on human dignity since 1974.
155 Queen Street North, Hamilton, ON, L8R 2V6
Office Hours
Monday - Friday: 9:00 a.m. - 4:00 p.m.
“Every family deserves a place to belong.”
