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Help us improve our services. Your feedback is reviewed and responded to within 2 business days.
If you are happy with our services, we would love to hear from you. If you are dissatisfied with our services, we also want to hear from you. We encourage you to let us know of your concerns and feedback.
If your concern is directly related to an interaction with an employee, please ask to speak to their immediate supervisor — we will do our best to resolve the matter right away. You may also share your concerns using the form below, in line with our Service Standard Commitment.
If you would like to escalate your concern, please contact the Manager, Resident & Property Services:
You can also provide feedback in person at any VPCH office, by phone, or by mail.
155 Queen Street North, Hamilton, ON, L8R 2V6
Office Hours
Monday - Friday: 9:00 a.m. - 4:00 p.m.